Data Deletion Instructions

If you want to delete your data from Whappl, you can do so using any of the following methods:

Method 1: Through Your Whappl Account

Method 2: Email Request

What Data Will Be Deleted

When you request data deletion, we will permanently remove:

• Your Whappl account information and profile data
• All chatbot configurations and settings
• WhatsApp Business API connection data
• All uploaded documents and PDFs used for training
• Message history and conversation logs
• Customer interaction data and analytics
• Usage analytics and activity logs
• Any other personal information we have collected

Important Notes

• Permanent Action: Data deletion cannot be undone
• Service Access: You will lose access to all Whappl services and chatbots
• WhatsApp Impact: Your WhatsApp Business chatbot will stop responding to customers
• Customer Data: All customer conversations and data will be permanently deleted
• Documents: All uploaded PDFs and training materials will be removed
• Legal Retention: Some data may be retained for legal compliance (billing records, etc.) as required by law

Confirmation Process

After submitting a deletion request:

1. You will receive an acknowledgment email within 24 hours
2. We will verify your identity (may require additional information)
3. Your chatbots will be deactivated within 48 hours
4. Complete data deletion will be completed within 30 days
5. You will receive a final confirmation email with a deletion confirmation code

Alternative: Data Export

Privacy Policy & Terms

For more information about how we handle your data, please read our:

• Privacy Policy
• Terms of Service

Last updated: January 2025